AllTech LLC ("AllTech," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to alltechllc.org, our online scheduling system, and the phone, text, and email communications we exchange with you.

Information We Collect

We collect only what we need to schedule and perform your service:

• Contact information — your name, mobile phone number, and email address.
• Service address — the property where work is to be performed.
• Appointment details — the services you request, scheduled dates and times, and any notes you provide.
• Property details you choose to share — such as equipment measurements or access instructions.
• Payment information — processed by our payment provider. We do not store full card numbers on our servers.
• Basic website data — standard server logs such as IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:

• Schedule, confirm, and perform the services you request.
• Send appointment confirmations and reminders by text message and email.
• Contact you about scheduling changes, arrival times, estimates, and invoices.
• Send service specials and promotional offers — but only if you have separately opted in to receive them.
• Respond to your questions and provide customer support.
• Keep records required for our business, insurance, and tax obligations.

How We Share Information

We do not sell your personal information. We share it only in these limited cases:

• Service providers who operate our systems on our behalf — our scheduling and hosting provider, our text message provider, our email provider, and our payment processor. They may use your information only to provide services to us.
• Legal requirements — when required by law, subpoena, or to protect our legal rights or the safety of others.
• Business transfer — if AllTech LLC is sold or merged, subject to this policy.

As stated above, text messaging opt-in data and consent are never shared with any third party.

Your Choices

• Text messages — reply STOP to any message to stop receiving texts.
• Marketing email — click the unsubscribe link at the bottom of any promotional email.
• Access, correction, or deletion — contact us using the details below and we will update or delete your information, except where we are required to retain it.

Opting out of promotional messages does not stop transactional messages about appointments you have actually scheduled, such as confirmations and reminders.

Data Security & Retention

We use reasonable administrative and technical safeguards to protect your information, including encrypted connections to our website and scheduling system. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information for as long as needed to provide services and to meet our legal and business record-keeping obligations.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above.